Round Tables

They were open-invitation and freely available content hosted on Zoom, and were a chance for anyone in the industry to feel connected to the outcome. Each discussion tackled a different element within The Pinnacle Guide, and was led by a panel of experts, each chosen for their knowledge of that particular subject.

The discussions, each an hour-long conversation, have been condensed into three-minute short reads, exclusively for Difford's Guide.

Three-minute short read analysis of all Round Tables

Round Table 1

What is the Pinnacle Guide?

Round Table 2

The Markers of Quality Service and Hospitality

Round Table 3

Assessing both the Basics and the Business

Round Table 4

Measuring a world-leading drinks programme

Round table 5

The importance of ambience and decor

Round Table 6

Driving environmental sustainability

Round Table 7

Driving diversity and socially responsible hiring policies

Round Table 8

The importance of staff wellbeing

Round Table 9

A global platform: scale, markets and timelines

Round Table 10

Reviewer attributes and recruitment

Round Table 11

What happens when a bar wins a PIN

Round Table 12

Elevating the industry through knowledge

Round Table 13

Showing up as a united industry and spreading the word