Customer Service and Communication
This webinar in the Monin & You reintroduction series explores customer service and communication to help businesses reopen in a post Covid-19 climate.
Dan Fellows, the double World Coffee in Good Spirits Champion, leads this second webinar in the Monin & You series, welcoming Matt, @TheAmateurMixologist on Instagram and an information architect by day, Jess, the brand development manager at Monin alongside Henry from Monin's Beverage Innovation team, and Will, cafe owner of Thoughts, Margate.
The panel discuss aspects around customer service and communication to help bars reopen. In light of hospitality venues reopening from 4 July in the UK, the panel discuss how to keep customers safe by implementing hygienic precautions, including protective screens, wayfinding systems and social distancing.
Watch the full webinar in the video above and discover insights into customer service and communication from leading industry speakers to help venues reopen in a post Covid-19 world.
Monin Pure Cane Sugar Syrup
Monin Pure Cane sugar syrup has 855g of cane sugar per litre, or more scientifically 65.0°brix.
Monin Grenadine Syrup
Monin Orgeat Syrup
Monin's Almond Syrup uses no artificial flavourings - only good quality almonds to capture a truly authentic flavour, and makes it to a precise sweetness
Monin Elderflower Syrup
Made with concentrated lemon juice and other flavouring essences.
Monin White Chocolate Syrup
Designed to be reminiscent of Nestlé's Galak white chocolate. White chocolate is made from cocoa butter and does not contain cocoa solids, hence this
Monin Coconut Syrup
Monin Jasmine Syrup
Monin Pineapple Syrup