Forum

Steve Beedle’s Avatar Steve Beedle
27th July 2022 at 10:28
Hi, is it correct that the ice cube mould is a bit shorter in depth? It has a gap of about 1/4" and so results in a solid slab of ice on the bottom.
Simon Difford’s Avatar Simon Difford
27th July 2022 at 15:16
Yes, this gap is important. As the ice slowly forms the impurities in the water are forced through the small holes in the base of the mould so leaving the cubes clear and the cloudy impurities in the ice in the reservoir below.
Noel Sharkey’s Avatar Noel Sharkey
26th July 2022 at 08:38
Somehow I got a little confused when ordering and bought the spears instead of the cubes mould. Is there any way to buy just the cube mould without the box as I can share the box with both?
Noel Sharkey’s Avatar Noel Sharkey
26th July 2022 at 11:26
Thank you for the email and for sorting the issue out so quickly. You are a great company to deal with.
noel
Paloma Difford’s Avatar Paloma Difford
26th July 2022 at 09:32
Hi Noel, thanks for your message, I've sent you an email with a couple of options.